Shipping Policy
We aim to deliver your order safely and as quickly as possible.
Because we work with multiple trusted suppliers and warehouses, some items may ship separately and delivery times may vary.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.
During high-demand periods (sales, festivals, new launches), processing may take slightly longer — but we always keep you informed.
Shipping Time
Estimated delivery time after dispatch:
- Standard Shipping: 5–10 business days
- Remote Areas: 7–14 business days
Delivery time depends on your location and the warehouse from which your product ships.
Multiple Shipments
If your order contains multiple items, they may be shipped from different warehouses.
This means:
- You may receive multiple tracking numbers
- Packages may arrive on different days
This is completely normal and ensures faster delivery.
Tracking Information
Once your order ships, you will receive an email with your tracking details.
Tracking updates may take 24–72 hours to appear after dispatch due to courier processing times.
Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before payment.
We may occasionally offer free shipping promotions.
Delays
Delivery delays can occasionally occur due to:
- Weather conditions
- Courier service issues
- High order volumes
- Remote location accessibility
We appreciate your patience in such situations.
Incorrect Address
Please ensure your shipping address is correct before placing the order.
We are not responsible for delays or losses caused by incorrect address details provided by the customer.
Lost or Stuck Orders
If your tracking has not updated for more than 5 business days, please contact us and we will assist you immediately.
Contact Us
For shipping related queries, reach out to our support team:
Email: support@aazzon.com
Response Time: Within 24 hours
